Sure when a payment comes in when you are low (like gas stations sometimes take up to a week to come through) you will be charged an overdraw fee which is acceptable. Bad management of funds which is your own responsibility and stuff happens at times.

Since we got it removed we maybe got hit with a fee twice last year (due to hard times) instead of most months if not twice or three times over a long weekend. Chase has been good to us considering we moved from Fifth Third which really screwed us over.

This was the only problem we had and it became manageable once we cancelled their ‘not really covering anything but giving us cause to fine your account with our good intentions of not helping you at all to make money’ coverage.

Frankly I don’t know why the lawmakers left a hole here. Seems to me small businesses should be protected from these guys as well.

Anyway, try argue using the Credit CARD ACT of 2009 (in effect as of 2/22/2010).
TITLE I, Section 102, item k.

Good luck!

Here are the related paragraphs:

SEC. 102. LIMITS ON FEES AND INTEREST
CHARGES.

‘‘(k) OPT-IN REQUIRED FOR OVER-THE-LIMIT TRANSACTIONS IF FEES ARE IMPOSED.—

‘‘(1) IN GENERAL.—In the case of any credit card account under an open end consumer credit plan under which an overthe-limit fee may be imposed by the creditor for any extension of credit in excess of the amount of credit authorized to be extended under such account, no such fee shall be charged, unless the consumer has expressly elected to permit the creditor, with respect to such account, to complete transactions involving the extension of credit under such account in excess of the amount of credit authorized.
‘‘(2) DISCLOSURE BY CREDITOR.—No
election by a consumer under paragraph (1) shall take effect unless the consumer, before making such election,

received a notice from the creditor of any over-the-limit fee in the form and manner, and at the time,

determined by the Board. If the consumer makes the election referred to in paragraph (1), the creditor shall

provide notice to the consumer of the right to revoke the election, in the form prescribed by the Board, in

any periodic statement that includes notice of the imposition of an over-the-limit fee during the period

covered by the statement.
‘‘(3) FORM OF ELECTION.— A consumer may
make or revoke the election referred to in paragraph (1) orally, electronically, or in writing, pursuant to

regulations prescribed by the Board. The Board shall prescribe regulations to ensure that the same options are

available for both making and revoking such election.
‘‘(4) TIME OF ELECTION.— A consumer may
make the election referred to in paragraph (1) at any time, and such election shall be effective until the

election is revoked in the manner prescribed under paragraph (3).
‘‘(5) REGULATIONS.— The Board shall
prescribe regulations—
‘‘(A) governing disclosures under this
subsection; and
‘‘(B) that prevent unfair or deceptive acts or
practices in connection with the manipulation of credit limits designed to increase over-the-limit fees or

other penalty fees.
‘‘(6) RULE OF CONSTRUCTION.—Nothing in
this subsection shall be construed to prohibit a creditor from completing an over-the-limit transaction,

provided that a consumer who has not made a valid election under paragraph (1) is not charged an over-the-

limit fee for such transaction.
‘‘(7) RESTRICTION ON FEES CHARGED FOR
AN OVER-THE-LIMIT TRANSACTION.—With respect to a credit card account under an
open end consumer credit plan, an over-the-limit fee may be imposed only once during a billing cycle if the

credit limit on the account is exceeded, and an over-the-limit fee, with respect to such excess credit, may be

imposed only once in each of the 2 subsequent billing cycles, unless the consumer has obtained an additional

extension of credit in excess of such credit limit during any such subsequent cycle or the consumer reduces

the outstanding balance below the credit limit as of the end of such billing cycle.

I will cancel my card. Can anybody tell me where to complain this unlawful institution? thanks

Reading the thread, what planet is BETH-LOL from? The issue here is Chase sets an arbitrary low limit that is well under what you actual spending capabilities are.

It angers me because i only went over by a small amount AND my other Chase credit card had $1,600 AVAILABLE at the time of the “over-limit” fee. I have automatic payments enabled and ALWAYS have paid IN FULL and ON TIME!

I am also considering writing to the very top Chase executives to complain—more out of principal than the fee itself!

My question to anyone reading this is whether or not the new Credit Card legislation enacted by congress (CARD ACT) which explicitly denies credit card companies the right to charge over-limit fees without first getting permission from their customers—by default the over-limit transaction would be denied–whether this will make a difference in trying to get back the over-limit fees that happen prior to when the act takes place on February 22nd 2010. My guess is any fees charged before February 22nd will not be effected–but perhaps after that date they may be more lenient with removing the fee?

By the way, the woman i talked to at Chase today said that there are no provisions in the new credit card legislation effecting late fees—that of course, was a flat out lie.

Please keep us updated on any new developments!—i will check back periodically.

I had the exact same problem and it went about the same when I called the customer service. I did talk to supervisor but she was adamant enough not to revert the fee. I have the complaint address noted down. I will send them a mail. I actually want to mail this incident to a higher executive because I am pretty sure when the customer representative called me to offer this credit card, I was never told about this fee.

Chase dings me on my Debit card for $33.00 if I go over “my limit”.

Yes, it’s a total rip-off, and I moved my accounts to a local credit union.

I see it differently. I think “overlimit fees” are a way consumer credit card companies — and banks that have credit cards — simply rip customers off daily. $39 is small enough that many customers will see the fee and not even bother to call to complain. Of those customers who call to complain (like me), many will give up when faced with a phone rep like I was. Only because I am so god-damned pissed off, I am going to charge into my branch one of these days and demand the fee removed, OR ELSE. (… where “OR ELSE” will be me closing every single one of my Chase accounts.)

But that’s just me. Meanwhile, I have no doubt that hundreds of thousands (perhaps millions) of consumers have $39 overlimit fees that they do not contest, and that this makes the credit card companies and banks tens or hundreds of millions of dollars a year.